Request A Virtual Moving Quote
Virtual surveys are a quick, convenient, and appropriate method of estimating white glove moves. They are especially advantageous for customers who have a busy schedule and need a quick assessment (no face-to-face contact is required). Virtual walkarounds are designed in such ways that they usually last between 15 and 30 minutes.
Virtual surveys are quickly becoming the preferred option for customers who have a busy schedule and are either too busy for a home walk-through or need an appointment outside of business hours. Those with medical conditions who prefer to avoid face-to-face encounters during the virus pandemic may benefit as much from a virtual tour as a client might.
When scheduling the appointment for the virtual survey, your move coordinator will first determine which app you prefer to use.
3 Easy Ways To Do A Virtual Survey
FaceTime
The most common choice is FaceTime — this is the go-to for customers using Apple products such as iPhones or iPads. With this, your representative will just call you on FaceTime.
DOWNLOAD FACETIMEZoom
If you would like to use Zoom and don’t already have it, you will need to download it from the App Store. Since you will be walking through your home, you will need to download it onto a phone or tablet rather than your desktop. With this, your representative will email you a link prior to your scheduled appointment inviting you to the Zoom meeting.
Google Duo
Google Duo comes standard on Android phones. When you sign in, Google will send you a verification code so to log in to your Google account. Then your representative will just call your phone number and it will video call you on Google Duo.
DOWNLOAD GOOGLE DUOHow Virtual Moving Surveys Work
Throughout the walkthrough, your representative will ask you to rotate your device around to point away from you. Your representative will ask that you complete your walk through your home room by room discussing which items will be in a safe position and which will be packed and moved. In order to accurately estimate the final cost, your representative has to see everything to be moved in order to be thorough when going through the options.
Make sure to show the entire home. Please ensure you have your representative include your entire estate, including the garage, patio, lawn, basement, shed, barn, and attic. Your representative will ask you some questions along the way so that you can receive a customized moving quote. It can be advantageous to bring a notebook with you in order to take down important notes. In the event you lose cell service or your device freezes during the walkthrough, your representative may ask you to send photos or may call you on the phone while reviewing the online listing of your home. After the virtual survey, your representative will prepare your quote and email it to you within 24-48 hours.